Cookies & Privacy

Cookies & Privacy Policy

At Compliance Training Products Ltd. we are committed to protecting the privacy of visitors to our website. Any personal information which you provide to us when using this site will only be processed in accordance with this policy.


Cookies

How we use cookies

A cookie is a small file which is automatically saved on your computer or mobile device when you visit the website. Cookies track your activity across the site, enabling us to provide you with a personalised experience and helping us to understand how users interact with the site, so we can make ongoing improvements. A cookie does not give us access to your computer or any personal information about you, other than the data you may choose to share with us via our online enquiry forms.

How to manage your cookies

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website. If you have any concerns about cookies, or want to remove cookies from your computer, please visit All About Cookies which explains how to do this.


Privacy

Controllers of personal information

Any personal information collected by Compliance Training Products Ltd. is controlled by Compliance Training Products Ltd. of 4 Anstey Hall Courtyard, Maris Lane, Trumpington, Cambridge, CB2 9LN, UK. All personal information is processed in accordance with the principles of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

How we collect personal data

We do not collect any personal data from you while you are browsing this website. We only collect personal data where you have specifically chosen to provide it to us, and even then we will only collect the information that is necessary to respond to your enquiry.
If you complete an online enquiry form you will be asked to provide the following details:
• Name
• Email address
• Organisation
• Telephone
• Preferred subject area(s)
• Number of users
If you place an online order you will be asked to provide the following additional details:
• Delivery address
• Credit card details (optional means of payment)
We will never request any sensitive personal details from site users.

How we use your data

Any personal information you provide to us relating to an order or an enquiry is processed according to the lawful basis known as “legitimate interest”. Your details are added to our secure database, where they are accessible only by those staff who need to see them. The information you provide will only be used for the following purposes:
• If you buy something from us we require your details so we can process and fulfil your order and notify you of the status of your order.
• If you request details of product pricing, the information you provide helps us to understand your organisation’s training needs so we can provide you with an accurate quotation.
• If you request a demo, we will email you a link and a password, so you can access our online training evaluation site and review the courses that are relevant to your needs.
• We may also notify you about regulatory updates, new products and special offers relating to your preferred subject area(s). If you would rather not receive this information, you may opt out by emailing us at mail@ctp.co.uk, or by or clicking on the unsubscribe link on our emails.

Compliance Training Products Ltd. does not sell, trade or rent your personal information to outside parties, and we do not send outside of the EEA any personal data provided by site users located within the EEA.

How to control your data

Under UK Data Protection Legislation you can request details of personal information which we hold about you. If you would like a copy of your personal information please write to Compliance Training Products, 4 Anstey Hall Courtyard, Maris Lane, Trumpington, Cambridge, CB2 9LN. If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible so we can correct any errors.

How we manage security

We are committed to ensuring that your personal data remains secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and organisational procedures to safeguard the information we collect from you. When you place an order, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

Your consent

By using our website, you consent to the collection and use of your information by Compliance Training Products Ltd. for the purposes set out here. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.