Cookies & Privacy

Cookies & Privacy Policy

At Compliance Training Products Ltd. we are committed to protecting the privacy of visitors to our website. Any personal information which you provide to us when using this site will only be processed in accordance with this policy.


Cookies

How we use cookies

Cookies are small files which are saved onto your computer or mobile device when you visit the website. Cookies track user activity, helping us to understand how visitors interact with the site, so we can make ongoing improvements. Cookies may also record your device ID, enabling us to provide you with a faster and more personalised experience on your future visits. A cookie does not give us access to your computer or personal information about you, other than your device ID, and details you may choose to share with us by completing an online enquiry form.

How to manage your cookies

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website. If you have any concerns about cookies, or want to remove cookies from your computer, please visit All About Cookies which explains how to do this.


Privacy

Controllers of personal information

Personal information collected from site visitors is controlled by Compliance Training Products Ltd. of 4 Anstey Hall Courtyard, Maris Lane, Trumpington, Cambridge, CB2 9LN, UK. All personal information is processed in accordance with the principles of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

How we collect personal data

We only offer our products and services for use by firms and institutions, so any personal data you provide to us must be given in a professional capacity, and we will only ask for the information that is necessary to respond to your enquiry.
If you complete an online enquiry form you will be asked to provide the following details:
• Name
• Work email address
• Organisation
• Work telephone number
• Preferred subject area(s)
• Number of users
If you place an online order you will be asked to provide the following additional details:
• Delivery address
• Credit card details (optional means of payment)
We will never request any sensitive personal details from site users.

How we use your data

Personal information you provide to us via this website is processed according to the lawful bases of “legal obligation” and “legitimate interest”. Your details are added to our secure database, where they are accessible only by those staff who need to see them. The information you provide will only be used for the following purposes:
• If you purchase something from us we ask for your details so we can process your order and keep a record of your purchase to comply with our statutory accounting obligations.
• If you request details of product pricing, the information you provide helps us to understand your organisation’s training needs so we can provide you with an accurate quotation.
• If you request a demo, we will email you a link and a password, so you can access our online training evaluation site and review the courses that are relevant to your needs.
• We may occasionally notify you of regulatory changes which will affect the accuracy of advice contained in products you have previously purchased, as well as information on new products and services that may be relevant to your organisation. If you would rather not receive this information, you may opt out by emailing us at mail@ctp.co.uk or by or clicking on the unsubscribe link on our emails.

Compliance Training Products Ltd. does not sell, trade or rent your firm’s personal information to outside parties, and we do not send outside of the EEA any personal data provided by site users located within the EEA.

How long we retain your data

Information that you provide to us via this website is recorded on our secure database and retained for a period of six full financial years (from 6 April to 5 April) following the final conclusion of our business. This is to enable us to manage our records in alignment with our statutory accounting obligations.

How to control your data

Under UK Data Protection Legislation you can request details of personal information which we hold about you. If you would like a copy of your personal information please write to Compliance Training Products, 4 Anstey Hall Courtyard, Maris Lane, Trumpington, Cambridge, CB2 9LN. If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible so we can correct any errors.

How we manage security

We are committed to ensuring that your personal data remains secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and organisational procedures to safeguard the information we collect from you. When you place an order, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

How to manage your consent

By entering your organisation’s details onto our website, you are consenting to the collection and use of your personal information by Compliance Training Products Ltd.. With your agreement, we may occasionally notify you of regulatory changes which will affect the accuracy of advice contained in products you have previously purchased, as well as information on new products and special offers that may be relevant to your organisation. If you would rather not receive this information, you may opt out by emailing us at mail@ctp.co.uk or by or clicking on the unsubscribe link on our emails.