Cookies & Privacy Policy
At Compliance Training Products Limited we are committed to protecting the privacy of visitors to our website. Any personal information which you provide to us when using this site will only be processed in accordance with this policy.
Cookies
How we use cookies
Cookies are small files which are saved onto your computer or mobile device when you visit the website. Cookies track user activity, helping us to understand how visitors interact with the site, so we can make ongoing improvements. Cookies may also record your device ID, enabling us to provide you with a faster and more personalised experience on your future visits. A cookie does not give us access to your computer or personal information about you, other than your device ID, and details you may choose to share with us by completing an online enquiry form.
How to manage your cookies
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website. If you have any concerns about cookies, or want to remove cookies from your computer, please visit All About Cookies which explains how to do this.
What cookies are used and why?
Cookies are used for a number of purposes including information you have previously provided to remember your preferences and collect statistical information. More information on the cookies we use and the purpose of the cookie can be found in the tables below.
Necessary Cookies
| Name | Purpose |
|---|---|
| CookieControl | This cookie stores your preferences for what categories of cookies are accepted. |
| wp_woocommerce_session_* | This cookie is used store performed actions on the website relevant to purchasing products on this website. |
| woocommerce_cart_hash | This cookie is used store items in the cart |
| woocommerce_items_in_cart | This cookie is used count the number of items in the cart |
| m | This cookie is used by Stripe for essential functionality and to help prevent fraud. |
| __stripe_mid | This cookie is used by Stripe for essential functionality and to help prevent fraud. |
| __stripe_sid | This cookie is used by Stripe for essential functionality and to help prevent fraud. |
Analytics Cookies
| Name | Purpose |
|---|---|
| AMP_TOKEN | Contains a token code that is used to read out a Client ID from the AMP Client ID Service. By matching this ID with that of Google Analytics, users can be matched when switching between AMP content and non-AMP content. |
| FPAU | Assigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics. |
| FPID | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
| FPLC | This FPLC cookie is the cross-domain linker cookie hashed from the FPID cookie. |
| __utma | ID used to identify users and sessions |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. |
| __utmt | Used to monitor number of Google Analytics server requests. |
| __utmv | Contains custom information set by the web developer through the _setCustomVar method in Google Analytics. This cookie is updated each time new data is sent to the Google Analytics server. |
| __utmx | Used to determine whether a user is included in an A / B or Multivariate test. |
| __utmxx | Used to determine when the A / B or Multivariate test in which the user participates ends. |
| __utmz | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server. |
| _dc_gtm_ | Used to monitor number of Google Analytics server requests. |
| _ga | Used to identify and track an individual user session. |
| _ga_* | Used to identify and track an individual user session. |
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager |
| _gat_* | Used to set and get tracking data |
| _gid | ID used to identify users for 24 hours |
Marketing Cookies
| Name | Purpose |
|---|---|
| AADSSO | Microsoft Microsoft Online Authentication Cookie |
| ACH01 | Maintains information about which ad and where the user clicked on the ad. |
| ACL | This cookie is used for advertisement tracking purposes. |
| ACLK_DATA | This cookie is used to help improve advertising. This targets advertising based on what’s relevant to a user, to improve reporting on campaign performance. |
| ACLUSR | This cookie is used for advertisement tracking purposes. |
| ANON | Contains the A, a unique identifier derived from your Microsoft account, which is used for advertising, personalization, and operational purposes. It is also used to preserve your choice to opt out of interest-based advertising from Microsoft if you have chosen to associate the opt-out with your Microsoft account. |
| ANONCHK | Used to store session ID for a users session to ensure that clicks from adverts on the Bing search engine are verified for reporting purposes and for personalisation |
| APC | This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite |
| BCP | This cookie is used for advertisement tracking purposes. |
| BFB | This cookie is used for advertisement tracking purposes. |
| BFBUSR | This cookie is used for advertisement tracking purposes. |
| CC | Contains a country code as determined from your IP address. |
| DSID | This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite |
| FLC | This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate that the ads you see across devices and measure conversion events. |
| GED_PLAYLIST_ACTIVITY | Improves targeting/advertising within the website |
| GoogleAdServingTest | Used to register what ads have been displayed to the user. |
| ID | This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite |
| IDE | This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite |
| KievRPSAuth | Helps to authenticate you when you sign in with your Microsoft account. |
| MC0 | Detects whether cookies are enabled in the browser. |
| MC1 | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| MH | Appears on co-branded sites where Microsoft is partnering with an advertiser. This cookie identifies the advertiser, so the right ad is selected. |
| MR | Used to collect information for analytics purposes. |
| MS0 | Identifies a specific session. |
| MSFPC | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| MSNRPSAuth | Helps to authenticate you when you sign in with your Microsoft account. |
| MSPAuth | Helps to authenticate you when you sign in with your Microsoft account. |
| MSPProf | Helps to authenticate you when you sign in with your Microsoft account. |
| MUID | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| MUIDB | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
| NAP | Contains an encrypted version of your country, postal code, age, gender, language and occupation, if known, based on your Microsoft account profile. |
| OID | This cookie is used by the Bing advertising network for advertising tracking purposes. |
| OIDI | This cookie is used by the Bing advertising network for advertising tracking purposes. |
| OIDR | This cookie is used by the Bing advertising network for advertising tracking purposes. |
| PPAuth | Helps to authenticate you when you sign in with your Microsoft account. |
| RUL | Used by DoubleClick to determine if the website ad was properly displayed. This is done to make their marketing efforts more efficient. |
| SRM_B | Collected user data is specifically adapted to the user or device. The usercan also be followed outside of the loaded website, creating a picture of the visitor’s behavior. |
| ToptOut | Records your decision not to receive interest-based advertising delivered by Microsoft. |
| WLSSC | Helps to authenticate you when you sign in with your Microsoft account. |
| _HPVN | Analysis service that connects data from the Bing advertising network with actions performed on the website. |
| _RwBf | This cookie helps us to track the effectiveness of advertising campaigns on the Bing advertising network. |
| _UR | This cookie is used by the Bing advertising network for advertising tracking purposes. |
| __gads | This cookie is used by Google for a variety of purposes (e.g., ensuring Frequency Caps work correctly). It includes AdSense if you have AdSense enabled. This cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to monitor the showing of advertisements on the site, for which the owner may earn some revenue. The main purpose of this cookie is targeting/advertising. |
| __gpi | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
| __gpi_optout | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
| __gsas | Provides ad delivery or retargeting. |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _gcl_dc | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| ar_debug | Store and track conversions |
| brcap | Microsoft Microsoft Online Authentication Cookie |
| childinfo | Contains information that Microsoft account uses within its pages in relation to child accounts. |
| kcdob | Contains information that Microsoft account uses within its pages in relation to child accounts. |
| kcrelid | Contains information that Microsoft account uses within its pages in relation to child accounts. |
| kcru | Contains information that Microsoft account uses within its pages in relation to child accounts. |
| pcfm | Contains information that Microsoft account uses within its pages in relation to child accounts. |
| test_cookie | This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor’s browser supports cookies. |
| x-ms-gateway-slice | Identifies a gateway for load balancing. |
Privacy
Controllers of personal information
Personal information collected from site visitors is controlled by Compliance Training Products Limited of 1 Station Court, Station Road, Great Shelford, Cambridge, CB22 5NE, UK. All personal information is processed in accordance with the principles of the UK General Data Protection Regulation (UK GDPR).
The personal data we collect
If you complete an online enquiry form you will be asked to provide the following details:
• Name
• Email address
• Organisation
• Telephone number
• Preferred subject area(s)
• Number of users
If you place an online order you will be asked to provide the following additional details:
• Delivery address
• Credit card details (optional means of payment)
We will never request any sensitive personal details from site users.
How we use your data
Personal information you provide to us via this website is processed according to the lawful bases of “legal obligation” and “legitimate interest”. Your details are added to our secure database, where they are accessible only by people who need to see them. The information you provide will only be used for the following purposes:
- If you purchase something from us, we ask for your details so we can process your order and keep a record of your purchase to comply with our statutory accounting obligations.
- If you request details of product pricing, the information you provide helps us to understand your organisation’s training needs so we can provide you with an accurate quotation.
- If you request an evaluation, you will receive an automated email with a link and a password, so you can access our online training evaluation site and review the courses that are relevant to your needs.
- We may occasionally notify you about information on new products and services that may be relevant to your organisation. If you would rather not receive this information, you may opt out by emailing us at mail@ctp.co.uk or by or clicking on the unsubscribe link on our emails.
Compliance Training Products Limited does not sell, trade or rent your information to outside parties. We do not send outside the European Economic Area, any personal data provided by site users located within the European Economic Area.
How to control your data
Under UK Data Protection Legislation you can request details of personal information which we hold about you. If you would like a copy of your personal information please write to Compliance Training Products, 1 Station Court, Station Road, Great Shelford, Cambridge, CB22 5NE or email mail@ctp.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible so we can correct any errors.
How we manage security
We are committed to ensuring that your personal data remains secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and organisational procedures to safeguard the information we collect from you. When you place an order, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.
How to manage your consent
By entering your organisation’s details onto our website, you are consenting to the collection and use of your personal information by Compliance Training Products Limited. We may occasionally notify you about information on new products and special offers that may be relevant to your organisation. If you would rather not receive this information, you may opt out by emailing us at mail@ctp.co.uk or by or clicking on the unsubscribe link on our emails.
Updated: 07/08/2025